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HR Shared Service Specialist
Location: West Palm Beach, FL
Job Type: contract
Company: IDR
Category: Human Resources
IDR is seeking a HR Shared Service Specialist to join one of our top clients for an opportunity in West Palm Beach, FL. This role involves supporting HR operations within a dynamic corporate environment, focusing on employee lifecycle processes and internalHR service delivery. The company is a leader in its industry, committed to operational excellence and employee support.
Position Overview for the HR Shared Service Specialist:
- Manage employee and manager HR questions through an HR ticketing portal.
- Support employees throughout the entire employee lifecycle, including onboarding, I-9 verification, benefits administration, HRIS updates, and offboarding.
- Troubleshoot HR issues and determine when to escalate them.
- Maintain HR knowledge articles and internal documentation.
- Partner with Payroll, Benefits, Talent Acquisition, and HR Business Partners to ensure seamless HR support.
Requirements for the HR Shared Service Specialist:
- 2-5+ years in HR Operations, HR Shared Services, or HR Administration.
- Strong experience with: Benefits, Onboarding, I-9 verification, Offboarding.
- Experience using HRIS systems (Workday, SAP SuccessFactors, Oracle HCM, UKG, ADP, etc.).
- Experience responding to employee HR inquiries or managing HR cases/tickets.
- Excellent written and verbal communication skills.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
#LI-Hybrid All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.